Airlines use Switchfly to enhance their ecommerce and loyalty offerings.  Our technology is unique because we can use information from any portion of the business to optimize offers across our products.  For example, customer information from a loyalty award flight booking can be used to create individualized hotel or car rental offers that are sold during the booking process or in post-booking communications such as confirmation emails or check-in emails.

Ecommerce 

Switchfly can add car rentals, hotel rooms, activities and insurance to flight purchases. These products can be sold individually or combined with flights to create vacation packages – so you can create the online commerce experience your customers want.  Our comprehensive supplier network offers more than 300,000 hotel properties. We can connect your customers with worldwide rental car coverage and more than 10,000 activity providers, as well as the largest travel insurance companies in the world. An added revenue driver for airline clients is our ability to cross-sell hotels in the flight booking path, ensuring airlines have the first chance to sell hotels to travelers who book flights first. 

Loyalty Redemption

Switchfly powers frequent flyer point redemption for almost any travel or merchandise available online.  Frequent flyers can redeem points for any of our travel products, including flights, hotels, car rentals or activities. And with our payment product, members can redeem points for merchandise through any online retailer that accepts PayPal. Our loyalty platform supports segmentation by program member level, with controls for messaging, pricing and point-to-cash conversion ratios – ensuring your members receive the exact experience you want them to.