All Five Switchfly Products Leverage the Same Platform
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| Multi-Brand | |
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| Multiple Delivery Channels | |
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| Administrative Portal | |
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| Multi Source Inventory | |
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| Merchant Management | |
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| Big Data | |
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| Segmentation | |
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| Offer Optimization | |
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| Marketing Solutions | |
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| Fraud Prevention | |
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| Loyalty Program Integration | |
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Global Platform Localized for Any Market
Clients around the world use Switchfly's platform to create individualized experiences for their customers. Currently live in 50 currencies and 25 languages, we reach your customers wherever they are, in the language they understand best.
Multi-Brand Support
Switchfly websites can be tailored to create a unique look and feel. Organizations with multiple brands, such as loyalty programs with different member tiers, can support different brands using our platform. We currently have more than 700 unique channels under management.
Multiple Delivery Channels
Whether you have a website you love, or want us to build one for you, Switchfly has a solution. We offer white-label websites fully branded for your look and feel, or we can integrate Switchfly functionality with your existing website through our API. Either way, your customers will have access to all of your products through websites, travel agents, and mobile sites.
Administrative Portal
Switchfly's fully built administrative portal allows you to easily add contracts or special pricing, manage offers and deals. You can even set up new channels, integrate with your CRM and accounting systems, and more. The portal is designed for flexibility and can be easily updated without any custom development.
Multi-Source Hotel Inventory
Switchfly is designed to process hotel prices from multiple suppliers, including multiple offers for the same room. Our system automatically picks which price to display based on your preference, whether it's lowest price, highest margin or preferred supplier. We then add user reviews, photos, videos and local information to help your customers choose the right property.
Merchant Management
Switchfly also provides the tools needed to manage third-party merchants who participate in our digital wallet product. Switchfly loyalty clients control which individual merchants are eligible to receive payment in points, efficiently manage points-to-cash conversion rates and even partner with preferred merchants to offer individualized offers.
Big Data Capabilities
Switchfly processes more than 60 billion travel prices annually. The more data you can analyze, the smarter your offers and the higher your conversion rate. Switchfly also delivers multiple reports to track your transactions and help manage your business.
Segmentation
Your customers are unique and your messaging to them should be as well. Switchfly provides unlimited segmentation options so all customer interaction through our platform is consistent with your core brand values. Messaging, pricing, special offers and even suppliers can be differentiated by segment to create an individualized experience for your customers.
Offer Optimization
Make the most of the wisdom of crowds with Switchfly's intelligent algorithms. By tracking patters by specific customer segments, our platform can optimize offers to drive the highest conversion rates. Switchfly can also incorporate information from client CRM systems to determine which offers are most relevant to your customers.
Marketing Solutions
Once the site is launched, the inventory is loaded, and the offers are optimized, it's time to drive revenue by promoting your new product to consumers. Switchfly helps by supporting mass marketing, 1:1 marketing, and everything in between, allowing you to spend marketing dollars where they generate the most bang for the buck.
Fraud Prevention
Switchfly connects to industry leading fraud management solutions used by our clients to create a unified security layer for all cash payments, and we have developed proprietary loyalty program fraud algorithms to help protect payments made with loyalty points. Switchfly is compliant with PCI DSS requirements for Level 1 service providers.
Loyalty
Loyalty programs can manage all of their point earn and redemption processes with Switchfly's platform, providing a central location to oversee their entire program. We provide all the tools needed to deliver a great customer experience, including flexible points-to-cash conversion rates and the ability to pay for any purchase with points or a combination of points plus cash.
Complete Technology Solution
Complete Technology Solution Switchfly can meet your technology needs without complicated add-ons or third-party solutions, significantly reducing costs and operating complexity. Our technology can be deployed anywhere in the world and fully localized for any language or currency. All Switchfly functionality can be delivered to consumers through multiple channels, including Switchfly-powered websites, mobile sites, and travel agents. Our SaaS platform includes a complete administrative portal so you can add contracts, customer segments and new brand channels with ease.
Inventory & Supplier Management
Switchfly gives you the tools needed to manage more than 300,000 unique inventory suppliers. Our platform supports multi-source hotel distribution as well as comprehensive supplier and merchant management tools so you can control exactly which inventory is offered to your customers.
Revenue Maximization
The Switchfly platform maximizes revenue and profits by taking a 360-degree view of the online experience. Our algorithms optimize offers by analyzing conversion rates and more than 60 billion prices offered across multiple products each year. Suppliers, inventory, pricing, visuals and messaging can all be controlled by each customer segment, and we support 1:1 marketing capabilities and real-time promotions to support outbound marketing efforts. All transactions benefit from our fraud prevention tools to ensure that revenue goes to your bottom line.
Loyalty Program Support
Switchfly provides a best-in-class loyalty point redemption experience by following a simple concept: we build the best possible ecommerce site and allow loyalty program members to pay with points or a combination of points and cash. Loyalty programs enjoy the added benefits of controlling the points-to-cash conversion ratio by member tier, helping to optimize conversion rates - and loyalty - with your most valuable customers.
