Switchfly provides technology that empowers travel companies, loyalty programs and financial services institutions to deliver a rich online experience that goes well beyond what customers expect. Our global software-as-a-service platform serves consumers via our clients’ brands, which are some of the biggest names in the world: American Airlines, United Airlines, Starwood Hotels, Intercontinental Hotels, American Express and PayPal, among many others.
Switchfly was built to enhance every interaction between our clients and their customers. Our goal is to promote our clients’ brands rather than being a middleman who promotes our own brand. Each deployment is individually configured and 100% branded for each client, so consumers can’t tell the difference between Switchfly components and the rest of your site.
Switchfly products and solutions are engineered to create rewarding experiences for customers in five key areas:
- Travel commerce platforms for airlines, hotels and online travel agencies
- Loyalty point redemption platforms for travel and financial services loyalty programs
- Payments engine for digital wallets, payment services and loyalty programs
- Social media solutions for travel providers, loyalty programs and merchants
- Mobile platforms to enhance shopping, loyalty redemption and social media experiences
Each product area is designed to realize the possibilities that lie dormant within your existing CRM system. Because customer interaction is critical to your brand, our products can be tailored to create individualized experiences for customers at every touch point.
Establishing loyal relationships with today’s busy, tech-savvy consumers requires a smart and truly innovative technology solution. When done properly, you can create a consumer experience that enhances your brand, drives loyalty and grows revenue.