How Less Leads to More
It’s a big world out there, with more than 700,000 hotels for rewards travelers to choose from. Too much choice can create decision fatigue—so Switchfly’s AI-powered personalized hotel recommendations narrow the field to a curated set that aligns with each traveler’s unique preferences, loyalty status, and past booking patterns. The result? A 23% increase in hotel bookings and a more intuitive user experience that keeps members engaged.
Elevating the CX
Personalization doesn’t just engage customers—it transforms the travel experience by building trust and long-term loyalty. Need proof? Customers using our Similar Hotels feature:
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Review nearly 3X more hotel options
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Spend 5 additional minutes on our platform
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Book hotels 23% more often
By surfacing relevant, meaningful choices instead of overwhelming users, Switchfly helps brands create smoother journeys, stronger engagement, and measurable business growth.
Get our case study to see how Switchfly innovation is shaping user behavior and driving better outcomes across the travel loyalty ecosystem.
