Flexible Loyalty Strategies to Reward Your Hotel Guests
Hotel brands with loyalty programs can benefit most from focusing on flexible loyalty strategies with personalization...
Blog
The Latest And Greatest At Switchfly
Switchfly Insights
Experiential Rewards are Great for Employers and Employees
Employees that are recognized for their hard work are nearly six times more likely to stay in their jobs. That’s just...
The Value of Travel Loyalty in a Crisis
The global travel industry wasn’t thrown into upheaval by the COVID-19 crisis so much as it came to a dead stop....
Resetting the Quest for Travel Loyalty in 2020: Travel sector challenges and opportunities
When we started writing our latest research report in early in Q1, the travel industry, particularly the airline...
How Airlines Are Using Flexible Redemption Options To Supercharge Their Loyalty Programs
As airline loyalty programs have become more sophisticated, and travelers’ expectations have evolved, many airlines are...
The Three Most Important Loyalty Needs of Younger Travelers
Gen Z represents over $40B in spending power and has an outsized influence on household purchasing decisions. Already a...
What is the Key to Capturing Travelers’ Loyalty? Start by Creating Emotional Connections
Today’s travelers respond positively to personalized offers; these can forge strong emotional connections as well as...