Take control of travel booking.
Switchfly Marketing | 14 January
Travel brands that take control of the direct channel booking experience have the opportunity to build relationships with their customers, learn about their... READ MORE
People in art gallery with cameras
Justin Steele | 27 August
Today, we hear a lot of talk about “personalization” of travel content, but much about less “curation” – expect this to change as digital travel content... READ MORE
Doug Gaccione | 11 August
For airlines, hotels and other travel suppliers, the present and future opportunities for revenue and loyalty are ready for the taking. The complexities,... READ MORE
Loyalty Program Data for Travel Merchants
Matt Blackmon | 30 July
For travel merchants, having a loyalty program in place offers more opportunities to engage customers across more channels. But the course of loyalty is... READ MORE
New Connections for Travel Commerce
Glenn Wastyn | 17 July
Over the next 20 years, global demand for air travel will nearly double to 7.2 billion passengers, while inflight broadband connectivity will add $30B of... READ MORE
Switchfly Travel & Loyalty 2020 Outlook Report
Katya Lopez | 12 March
How will changes in travel technology impact your business through the next decade? This question is a central focus for us at Switchfly, as we leverage... READ MORE
Join Switchfly at the Phocuswright 2017 Conference
Katya Lopez | 03 November
The travel industry is complex and complicated. We could even call it what it really is: messy. Billions of travelers, millions of flights, thousands of hotels... READ MORE
Worst Airline Ever: IROP Disruptions from the Passenger Point of View
Justin Steele | 20 October
Imagine if airport desk agents had to work without a computer system, taking customer information by hand and physically shuttling updates between different... READ MORE
Join Switchfly at the Passenger Service Systems Conference in London
Justin Steele | 03 October
Travel has never been more rewarding – or more complex – than it is today. Frequent flyer programs are still wildly popular, but airlines are also expanding... READ MORE