The Value of Travel Loyalty in a Crisis

The Value of Travel Loyalty in a Crisis

The global travel industry wasn’t thrown into upheaval by the COVID-19 crisis so much as it came to a dead stop. Economic engines are restarting now, but tentatively. And the months-long disruption will have a far-reaching financial consequence; international tourism will decline by 60-80% on the year, translating to billions and perhaps trillions in lost revenue.

  • July 6, 2020
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