We Power The Travel Experience

E-Commerce Travel Solutions For Loyalty, Rewards, and Packaging 


For over 20 years, we have helped airlines, employee rewards vendors, and HR tech and fintech companies improve their loyalty and rewards programs with relevant travel products that create value and drive profitable customer relationships.

As a pioneer in travel e-commerce, we’ve invested heavily in our travel technology platform to ensure travelers have the most comprehensive and configurable booking, ancillary, loyalty, and vacation package solutions available. 

Find out why leading brands such as American Airlines, British Airways, Japan Airlines, JetBlue, American Express, and Mastercard rely on our technology to manage their customers’ online travel experience, all from one place.

Travel is the Most Desired Reward in Rewards Programs.

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Innovation In Travel E-Commerce

Switchfly was founded in 2003 as a travel technology startup.

We pioneered travel e-commerce by helping local tour operators sell vacation packages online as the travel industry was struggling to rebound from a national crisis and economic uncertainty. With the rapid growth of e-commerce and the rise of online travel agents, it was clear our technology could help travel companies quickly adapt and thrive in a new travel marketplace with solutions to grow online travel revenues.

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A Trusted Partner

We’ve come a long way since our early startup days. But our mission is still the same.

To be the most trusted travel partner for the world’s leading airlines, employee rewards vendors, financial services providers, loyalty programs, HRtech, and fintech companies, and the top travel technology company for our employees.

As the travel industry, technology, and customer needs change at a rapid pace, we are committed to empowering companies with high-quality, global travel inventory, and the best travel loyalty and packaging solutions to grow customer relationships and revenues.

Travel Loyalty, Rewards And Packaging Experts

Switchfly has evolved during some of the most exciting and challenging shifts in the travel industry.

After launching Switchfly Packaging, we introduced Switchfly Loyalty, a solution that offers unique redemption experiences for customers of global airlines, financial services, loyalty programs, and find tech companies. Switchfly Rewards & Recognition enables employee rewards and HR tech vendors to elevate their programs and increase customer satisfaction. Our solutions help our customers differentiate their programs with relevant travel products designed to increase customer retention and revenues.


Who We Help

employee rewards
We Help Employee Rewards Vendors Elevate Programs

Switchfly’s direct-to-book platform creates a modern, simple booking experience, that utilizes artificial intelligence to provide tailored recommendations based on individual employees’ interests, and end-to-end support for a memorable travel experience.

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financial-services travel rewards
We Help Financial Service Companies Deliver Fully-Branded Travel Loyalty Experiences

We’ve built solutions for fintechs and financial service providers to give their customers a one-stop-shop for all travel booking needs, and the ability to earn and redeem rewards that drive cardholder loyalty.

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We Help Airlines Deliver A Consistent Online Travel Experience

Our technology helps airlines give customers more relevant travel options, greater flexibility in how to shop and pay for travel, and more ways to earn and redeem travel rewards.

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Drive More Bookings, More Often.

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Meet The Switchfly Team

We are passionate about travel. We’re also passionate about building solutions that help companies offer more travel options to their customers and grow their travel revenues.

Executive Team

Nowell Outlaw

Chief Executive Officer

Switchfly - Mike Audia Leadership Frame
Michael Audia

Chief Financial Officer

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Edward Estabrook

Chief Technology Officer

Senior Management

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Katrina Braman

People Partner

Switchfly - Tony Freeburg Leadership Frame
Tony Freeburg

Director, Engineering

Switchfly - Ravneet Leadership Frame
Ravneet Ghuman

Head of Data Science and Machine Learning

Kerry Griffin
Kerry Griffin

Senior Director, Engineering Operations

James Houchin
James Houchin

Director, Marketing

Coy Housman
Coy Housman

Director, Engineering

Rajiv Jandial
Rajiv Jandial

Director, Software Quality Assurance

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Jessica Klara

Senior Executive Assistant

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Val Marciel

Senior Director, Professional Services

John Nakano
John Nakano

Senior Director, Business Development & Account Management

Switchfly - Scott N Leadership Frame
Scott Napieralski

Senior Director, Engineering

Chris Ochs

Vice President of Sales

Sola Oyeniran
Sola Oyeniran

Lead Product Manager

Brian Schroder
Brian Schroder

Assistant Controller in Finance and Accounting

Switchfly - Steve S Leadership Frame
Steve Schulthies

Vice President of Client Service Operations

Switchfly - Mark Smith Leadership Frame
Mark Smith

Senior Director, Engineering

Advisory Board

Todd Gehrs, Golub Capital


Andy Steuerman, Golub Capital



Travel Experiences For Better, Happier Cultures.

Create positive, life-changing experiences to solidify partnerships and contact us today.

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