We Power The Travel Experience

E-Commerce Solutions For
Global Travel Brands


For over 17 years, we have helped airlines, hotels, travel brands and financial services companies improve their loyalty programs with high-margin travel products that create value and drive profitable customer relationships.

As a pioneer in travel e-commerce, we’ve invested heavily in our travel technology platform to ensure customers have the most comprehensive and configurable booking, ancillary, loyalty and vacation package solutions available.

Find out why leading brands such as American Airlines, British Airways, Japan Airlines, JetBlue, American Express, Marriott Bonvoy, and Mastercard rely on our technology to manage their customers’ online travel experience, all from one place.

Find Out How We Can Help Your Company.

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Innovation In Travel E-Commerce

Switchfly was founded on the heels of 9/11 as a travel technology startup.

We pioneers travel e-commerece by helping local tour operators sell vacation packages online as the travel industry was struggling to rebound from a national crisis and economic uncertainty. With the rapid growth of e-commerce and the rise of online travel agents, it was clear our technology could help travel companies quickly adapt and thrive in a new travel marketplace with solutions to grow online travel revenues.

Travel Loyalty And Packaging Experts

Switchfly has evolved during some of the most exciting shifts in the travel industry, adding new products and rebranding in 2012.

After launching Switchfly Packaging, we introduced Switchfly Loyalty, a solution that offers unique redemption experiences for the customer of global airlines and financial services brands. Our loyalty solutions have helped our customers differentiate their programs with relevant, high-margin travel products design to increase customer retention and revenues.

A Trusted Partner

We’ve come along way since our early startup days. But our mission is still the same.

To be the most trusted travel e-commerce platform and partner for the world’s leading travel brands, and the top travel technology company for our employees.

As the travel industry, technology, and customer needs change at a rapid pace, we are committed to empowering companies wit high-quality, global travel inventory, and the best travel loyalty and packaging solutions to grow customer relationships and revenues.


We Help Airlines Deliver A Consistent Online Travel Experience

More than ever, your airline needs revenue that comes from beyond your core service. You need high-margin travel roducts that create value for customers and encourage more bookings.

But you might not have all the travel supplier and technical capabilities you need to enable that efficiently, quickly or at scale.

Our technology was designed to help airlines give customers more relevant travel options, greater flexibility in how to shop and pay for travel, and more ways to earn and redeem travel rewards.

Drive More Bookings, More Often.

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We Help Financial Services Brands Deliver A Fully-Branded Travel Loyalty Experience

Getting consumers to spend on travel in today’s climate is challenging.

It’s even harder when your offers or travel rewards aren’t relevant to cardholders or differentiated enough from your competitors’ travel programs.

We’ve built solutions for financial services brands to give their customers a one-stop-shop for all travel booking needs, and the ability to earn and redeem rewards that drive cardholder loyalty.

Meet The Switchfly Team

We are passionate about travel. We’re also passionate about building solutions that help companies offer more travel options to their customers and grow their travel revenues.

Executive Team

Nowell Outlaw

Chief Executive Officer

Switchfly - Mike Audia Leadership Frame
Michael Audia

Chief Financial Officer

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Edward Estabrook

Chief Technology Officer

Senior Management

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Katrina Braman

People Partner

Switchfly - Tony Freeburg Leadership Frame
Tony Freeburg

Director, Engineering

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Ravneet Ghuman

Head of Data Science and Machine Learning

Kerry Griffin
Kerry Griffin

Senior Director, Engineering Operations

James Houchin
James Houchin

Director, Marketing

Coy Housman
Coy Housman

Director, Engineering

Rajiv Jandial
Rajiv Jandial

Director, Software Quality Assurance

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Jessica Klara

Senior Executive Assistant

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Val Marciel

Senior Director, Professional Services

John Nakano
John Nakano

Senior Director, Business Development & Account Management

Switchfly - Scott N Leadership Frame
Scott Napieralski

Senior Director, Engineering

Chris Ochs

Vice President of Sales

Sola Oyeniran
Sola Oyeniran

Lead Product Manager

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Rachel Petzold

Vice President of Product Management

Brian Schroder
Brian Schroder

Assistant Controller in Finance and Accounting

Switchfly - Steve S Leadership Frame
Steve Schulthies

Vice President of Client Service Operations

Switchfly - Mark Smith Leadership Frame
Mark Smith

Senior Director, Engineering

Ilana Wiggum
Ilana Wiggum

Senior Director, Product and Design

Advisory Board

Todd Gehrs, Golub Capital


Andy Steuerman, Golub Capital



Travel Experiences For Better, Happier Cultures.

Create positive, life-changing experiences to solidify partnerships and contact us today.

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