Insights Blog | Switchfly (3)

Switchfly Insights

Travelers love having choices and will gravitate toward travel brands that give them options. But they’ll be most loyal...

Air Canada’s US$450 million acquisition of Canada’s beloved loyalty program, Aeroplan is further proof (as if more was...

Travel brands that take control of the direct channel booking experience have the opportunity to build relationships...

Today, we hear a lot of talk about “personalization” of travel content, but much about less “curation” – expect this to...

For airlines, hotels and other travel suppliers, the present and future opportunities for revenue and loyalty are ready...

For travel merchants, having a loyalty program in place offers more opportunities to engage customers across more...

Over the next 20 years, global demand for air travel will nearly double to 7.2 billion passengers, while inflight...