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As we explored in our last blog post, ‘Using Flexible Loyalty Strategies to Reward Your High-Value H...

Air Canada’s US$450 million acquisition of Canada’s beloved loyalty program, Aeroplan is further pro...

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Travel brands that take control of the direct channel booking experience have the opportunity to bui...

Today, we hear a lot of talk about “personalization” of travel content, but much about less “curatio...

For airlines, hotels and other travel suppliers, the present and future opportunities for revenue an...

For travel merchants, having a loyalty program in place offers more opportunities to engage customer...

Over the next 20 years, global demand for air travel will nearly double to 7.2 billion passengers, w...

The travel industry is complex and complicated. We could even call it what it really is: messy. Bill...

Since the early 2000s, the travel industry has been re-inventing itself with new visionary companies...

For the past five years, airlines have remained profitable by finding new ways to increase passenger...

For airlines, flight delays and cancellations for non-weather related reasons are a costly ordeal an...

Over the past few months, Switchfly has been part of the conversation on the future of travel indust...

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