Switchfly Loyalty helps travel brands grow revenue and customer loyalty by allowing program members to earn/burn points when booking travel products, use flexible points + cash payment options, and receive personalized rewards based on their loyalty tier.  

How does it work?

Switchfly Loyalty supports the redemption of core rewards, alternative rewards, and the use of points or points + cash 

Its framework and capabilities allow access to customers’ information, segmentation based on attributes or behaviors, and total control over the customer experience — what they see, the promotions they receive, the loyalty currency in use, the value of their points, the inventory pricing, and more. Travel brands can customize and completely tailor the loyalty experience to the program needs.  

Switchfly Loyalty integrates seamlessly with the Switchfly Air or Packaging solutions to complement any company’s e-commerce and merchandising strategy by offering flexible payment options on bundles of first- and third-party ancillary products.  

 

loyalty-product

customer engagement

CUSTOMER
ENGAGEMENT

Engage customers using our inventory to create a seamless experience across the purchase lifecycle. LEARN MORE

ancillary

ANCILLARY
MERCHANDISING

Maximize revenue with the most robust network of inventory for ancillary merchandising available. LEARN MORE

LOYALTY REWARDS

LOYALTY
REWARDS

Switchfly helps clients increase loyalty and expand their offering with premium content and flexible features. LEARN MORE

The switch from offline to online saved call-center cost and producted 15-30% faster call times. READ THE CASE STUDY.

Benefits

  • Seamless, frictionless, and totally customizable loyalty experience  

  • New revenue stream by offering point value beyond airline core offering  

  • Burn loyalty currency, earn commissions, and increase customer satisfaction, all in a single transaction  

  • Provide flexible points + cash payment options for high-point-balance members while also engaging low-point-balance members 

Want to Learn More? Get in Touch.