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Customer Experience

Turn Customers
into
Loyal Fans
with Travel Rewards

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Destination
AUSTRIA
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Arriving
10:30 AM
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Guests
2
Itinerary
  • Belvedere Palace
  • The Alps
From
3,800 POINTS

Switchfly turn-key travel loyalty technology gives loyalty programs access to premium travel inventory, white-label booking, and dynamic packaging tools, helping members redeem more, engage longer, and generate more revenue per interaction. Turn everyday customer experiences into journeys that drive measurable financial outcomes.

400K+
Travel SKUs

The inventory your members actually want

Deploy in Weeks
Not Years

From contract to live program, faster than any in-house build

Measurable
ROI Growth

Higher transaction values than merchandise or gift card alternatives

Transform Loyalty into Revenue Growth

Loyalty programs that offer travel drive higher redemption rates, stronger member retention, and more ancillary revenue than programs built on merchandise or gift cards alone. Switchfly makes it simple to get there.

Dynamic Packaging

Switchfly’s innovative packaging features aggregate the world’s largest travel inventory into one seamless experience, resulting in higher engagement, increased redemption rates, and loyalty members who actively choose your program over alternatives. 


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Machine Learning and Artificial Intelligence

Machine learning and artificial intelligence pave the runway for a seamless, personalized customer experience, increasing cart size and conversion rates.

 

 

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White-Label Travel Platform

White-label travel booking platforms are no longer solely reserved for travel agents. With access to 400K+ travel SKUs, your company can transform ordinary loyalty points into extraordinary travel experiences to generate higher average transaction values than merchandise or gift card offerings.

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Traveler Support

Whether they’re redeeming, booking, or boarding, Switchfly has your customers covered with support every step of the way with global currency, language, and on-ground traveler support, so they never miss any part of the travel experience.

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Turn Customer Experience Into a Continuous Revenue Engine

Exceptional customer experiences don’t just build loyalty—they generate revenue. With Switchfly, you can create personalized travel and vacation packages through our global supplier network—helping customers book what they want, the way they want. With real-time pricing and availability, you can lower distribution costs and deliver a seamless booking experience that keeps customers engaged and coming back.

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Total Points
138,494 Points
Rewards Points Redemption

Type in the text box or use the slider to select how many points you’d like to use for payment. To pay with your card only, set slider to 0.

Pay with Points
Pay with Card
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9,378 Points
$359.15
Unlock higher demand and revenue with Switchfly.

The Power of Extraordinary Customer Experiences

Creating an enhanced experience increases customer engagement, while keeping them coming back more frequently and ready to spend more.

McKinsey’s analysis of top-performing loyalty programs reveals some key insights about their members, including:

%

members changed their behavior to generate more value for the business

%

of customers are more likely to purchase more frequently

%

are more likely to recommend to others

%

are more likely to choose brand over competitors

%

are more willing to pay a higher price to stay with a brand

And when it comes specifically to travel?

Customer satisfaction creates more money per transaction for your business.   

A PwC study showed an extraordinary customer experience can lead to a 14% price premium for hotel stays and a 10% premium for airline tickets. 

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Implement in Weeks,
Not Years

We work at the speed of our partners.
Switchfly provides travel loyalty technology to support global travel capabilities—fast.

marketing

Strategic Consultation

Our travel loyalty technology experts support you from implementation to ongoing success—combining platform setup with marketing and operations strategy to optimize how travel rewards fit into your broader customer experience, ensuring you get the most value from every feature.

segmentation

Precise Implementation Planning

This is your journey—you need a roadmap that’s specific to your business. That’s why we develop a detailed roadmap customized to your technology architecture, pricing structures, and staff capabilities.

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Rapid Deployment

While in-house development can take several years and millions of dollars, Switchfly integrates travel offerings into your existing program in just weeks, significantly reducing costs and accelerating time-to-value. 

Get In Touch

Ready to Transform Your
Customer Experience?

Contact us today for a free consultation and discover how we can help your business grow.

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