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Welcome to Travel Buddy
Privacy and explainability are at the core of every Switchfly feature. Rachel Satow explains how we’re mindful of the fine line between being “helpful” and being “creepy.” That means transparency is our standard. We provide clear explanations for each recommendation, so you understand why certain destinations, hotels, or experiences show up first. Our insights reflect what users actually do on the platform, not who they are—and never come from data brokers or third-party surveillance. Everything is fully GDPR and CCPA compliant, protecting your information throughout your travel experience. Switchfly’s approach to GenAI is context-aware and driven by behavior, not by personal profiles or third-party data. Personalization is based solely on your actions within Switchfly. We champion the user-first experience. We want our travelers—and our loyalty and rewards partners—to know their privacy and preferences are respected at every step. 🎧 Listen to the full conversation: switchfly.com/podcast #TravelBuddyPodcast #TravelTech #DataPrivacy #Switchfly
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