header-stars Blog

Hotels Benefit Most by Engaging Various Guest Segments with Different Loyalty Strategies

Hotel brands know who their best customers are.  They are the high-value guests that travel frequently and always – or at least consistently – book and stay at properties in the brand network.  They are active members of the hotel’s loyalty program.  They book higher-tier rooms, have a high average cart size on the hotel’s ecommerce site, and spend money on property for ancillary services, food and beverage and entertainment.  They refer other travelers and are advocates for the brand.

Recommended Posts
Three Insights on How Data Is Changing the Relationship Between Travelers and Hotels » From Personalization to Next Generation Booking: Technology Trends Impacting Hotel Loyalty and The Guest Experience » Technology, the Connected Traveler, and the Guest Experience » JAL to create complete one-stop travel shopping experience ahead of Tokyo 2020 » Japan Airlines Preps Vacation Packages Ahead Of 2020 Tokyo Olympics With Switchfly »

Travel Experiences For Better, Happier Cultures.

Create positive, life-changing experiences to solidify partnerships and contact us today.

Contact Us